The iGaming industry is one of the most innovative out there, and operators constantly look for ways to enhance the gaming experience for players. Expect to hear buzzwords like AI, 5G, and virtual reality in 2024, and operators who can harness these new technologies will have a key advantage over their competition.
AI Will Create a Customized Gaming Experience
2024 will be the year of personalization. Operators who think they can offer the same product to all players across different markets and demographics are in for a rude awakening. With the help of AI, online casinos will be able to provide a whole new level of personalization. This could be suggesting games, crafting custom bonuses or celebrating different milestones together.
AI will also take gamification to new heights. Alongside playing classic casino games, players will also be able to take part in engaging side quests where they can unlock different rewards. These challenges will add a new depth to your standard online casino experience.
Online casinos will also be able to use AI to make changes to their platforms. AI will be able to quickly shift through player feedback and make insightful recommendations to operators. You should see a much shorter lead time in which online casinos make changes and release new features.
Social Features Will Boost Engagement
Social gaming has been a big trend in iGaming for a number of years, and this is only going to continue in 2024. Players are no longer content playing online blackjack by themselves, they’re looking for something more in terms of community and camaraderie.
Operators who are able to offer players the ability to socialize with fellow players will see a spike in engagement. You’ll see more leaderboards, tournaments, and in-game items in 2024. You’ll also see platforms offering private games and the ability to form your own group, create avatars, and chat with fellow players. The social aspect will also be combined with skill gaming. Players will be able to take on others in skills games and compete for cash prizes.
Responsible Gaming Approaches Will Be Tailored
Online casinos have largely taken a one-size-fits-all approach to responsible gaming, offering players the same resources and the same responsible gaming tools and self-assessment questionnaires. However, thanks to the help of AI, this may all change.
Online casinos will be able to feed player data into an AI powered algorithm and quickly find out players who are at risk. They can then proactively contact these players before problem gambling issues spiral out of control. By taking a proactive approach, iGaming operators will lessen the negative impacts of gaming on the community and create an overall safer playing environment, which will build community trust.
5G Mobile Gaming Will Increase
5G is powering the real-time streaming movement. Thanks to its high-speed connectivity, 5G will be the backbone that powers the virtual reality gaming revolution. 5G technology makes it possible for real-time interaction that makes it feel like you are actually in another universe instead of a laggy video game. Operators will be able to beam out video and audio to devices in real time as long as players have a 5G connection.
Virtual Reality Casinos Will Take Off
Instead of logging into an online casino and clicking around the site, you’ll be strapping on your virtual reality headset and going on an all-expenses-paid trip to Vegas, Macao, or even Monte Carlo without leaving your home. VR experiences will add a whole new layer to the online casino experience and stimulate different senses.
In the VR online casino realm, you can transform into a new person and design your very own avatar. You’ll be able to explore the casino floor and catch up with buddies. VR has the potential to recreate the experience of being on a land-based casino floor and playing alongside other players. However, you can still get the convenience of playing at home and take advantage of the fast-paced online action.
The iGaming sector has never been more exciting, with a growing number of players and more and more regions legalizing. There are amazing opportunities for operators to separate themselves from their competition by leveraging the latest technology to create unique gaming experiences. It’ll be exciting to see which companies are able to incorporate things like virtual reality and AI into their platforms.